These Terms of Service (“Terms”) govern your use of wwarnercenter.com and the services, amenities, and facilities of W Executive Suites (“we,” “us,” “our”), located at 21515 Vanowen St, Canoga Park, CA 91303. By using our website, booking a tour, or purchasing a membership or service, you agree to these Terms.
1. OUR SERVICES
W Executive Suites provides coworking memberships, private offices and team pods, day passes, meeting and video-conference rooms, content creation studios, wellness amenities (including gym access, yoga classes, and spa services), member events and programming, mailbox services, and micro storage.
2. ACCOUNTS AND BOOKINGS
You agree to provide accurate and complete information when making inquiries, booking tours, or purchasing services. Meeting rooms, studios, and amenities are subject to availability and booking policies.
3. PAYMENTS AND BILLING
Payments are processed securely through our third-party payment processor (Stripe). Membership fees, office rents, and recurring services are billed in advance and auto-renew monthly unless cancelled as described in Section 4. We may change prices with 30 days’ written notice. Failed payments may result in suspension of access.
4. CANCELLATIONS AND REFUNDS
Memberships may be cancelled with 30 days’ written notice to leasing@wwarnercenter.com. Prepaid day passes and event tickets are non-refundable. Refunds, where issued, are processed to the original payment method.
5. REFERRAL PROGRAM
Eligible members may earn up to $500 per referral. Payout occurs after the referred tenant signs a minimum 6-month agreement. Only one referral payout per new tenant. We may modify or discontinue the program at any time; self-referrals and other abuse void payouts.
6. FACILITY RULES AND CONDUCT
Members and guests must follow posted facility rules and staff direction, respect quiet zones, and treat other members with courtesy. We may update facility rules from time to time.
7. WELLNESS AMENITIES
Use of the gym, yoga classes, and spa services is at your own risk. Consult a physician before beginning any exercise program. You are responsible for your own physical condition and for using equipment properly.
8. CONTENT STUDIOS AND MEMBER CONTENT
You retain full ownership of content you create in our studios. You are responsible for obtaining any licenses, releases, and permissions required for the people and materials you film or photograph. We may photograph our facility and general activities for promotional purposes unless you notify us in writing; we will not use your proprietary content without your permission.
9. PHOTOGRAPHY AT EVENTS
We may photograph and record member events for promotional use on our website and social media. If you prefer not to appear, notify staff at the event.
10. SMS COMMUNICATIONS AND CONSENT
W Executive Suites may communicate with customers and prospective customers via SMS/text messaging regarding inquiries, office tours, appointments, bookings, customer service, account notifications, and other service-related matters. Individuals may voluntarily opt in by providing their mobile phone number and selecting the SMS consent checkbox on our website’s contact or inquiry forms. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for assistance or contact us at 747-259-0259. Consent to receive SMS messages is not a condition of purchase. For details on how we handle SMS data, see our Privacy Policy.
11. INTELLECTUAL PROPERTY
All website content, branding, and materials on wwarnercenter.com are owned by W Executive Suites and may not be copied or reused without written permission.
12. DISCLAIMER OF WARRANTIES
Our website and services are provided “as is” without warranties of any kind, express or implied, to the fullest extent permitted by law.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, W Executive Suites will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or our facilities and services.
14. INDEMNIFICATION
You agree to indemnify and hold harmless W Executive Suites, its owners, and staff from claims arising from your use of the facilities or your violation of these Terms.
15. TERMINATION
We may suspend or terminate access to services for violation of these Terms or facility rules. You may terminate your membership as described in Section 4.
16. GOVERNING LAW
These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Los Angeles County, California.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use constitutes acceptance.
18. CONTACT US
W Executive Suites — 21515 Vanowen St, Canoga Park, CA 91303
Phone: 747-259-0259 · Email: leasing@wwarnercenter.com
